Excited to announce our new Slack integration!
When we partner with a company, we embed into their team - sitting down with them to understand exactly what their ideal support system would look like if they had the resources and expertise. Then we build it. Not a one-size-fits-all solution. Their solution.
Our new Slack integration is just one example. A fully white-labeled AI assistant that handles support directly in Slack, escalating seamlessly to Zendesk or Salesforce when needed, with all the customer fields they need to track on their end.